Whether you have questions about our products, need help with an order, or want to learn more about meditation practices, our customer service team is ready to assist you.

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    Quick Questions

    Before you reach out, check if your question is answered below.

    We offer free standard shipping on all Australian orders over $100. For orders under $100, standard shipping is $9.95. Express shipping (2-5 business days) is available for $15.95. International shipping rates vary by destination and are calculated at checkout.

    We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Afterpay. All transactions are processed securely through encrypted payment gateways, and your financial information is never stored on our servers.

    Standard delivery within Australia takes 5-10 business days. Express shipping takes 2-5 business days. International orders typically arrive within 10-21 business days depending on the destination. You’ll receive tracking information via email once your order is dispatched.

    Absolutely. We take your privacy and security seriously. All transactions are processed through secure, encrypted payment gateways. We never store your payment information. Your personal data is protected in accordance with Australian Privacy Principles and is never shared with third parties without your consent.

    Once you place an order, you’ll receive an immediate confirmation email. We’ll process your order within 1-2 business days and send you tracking information once it’s dispatched. You can track your order status at any time. If you have any concerns, our customer service team is here to help.

    Yes! You’ll receive a digital invoice via email immediately after your purchase. This invoice includes all order details, payment information, and our ABN for your records. If you need a different format or have special invoicing requirements, please contact us.

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    Sydney NSW

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